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Harley-Davidson World Gift Cards available at either location, Oklahoma City or Edmond.
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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page. | |
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"I recently stopped by your shop in OKC this weekend to pick up a few parts. Being stationed in Enid, I normally go by Formans in Stillwater or your other shop in Edmond since they are closer. But I happened to be down on that side of town and decided to stop by. The moment I entered I was greeted several times. I made my way back to the parts department and waited while Kevin helped another customer. What caught my attention was Kevin's helpful demeanor and friendly attitude. I figured he was friends with the customer in front of me. When the customer was leaving, I realized it was that customer's first time in your shop as well, and he seemed to be leaving very happy. When I got up to the counter, Kevin helped me with my parts in the most professional and knowledgeable manner I have experienced at any Harley shop in over 10 years. I will now make the extra drive to deal with Kevin in the future. And again, on my way out I was greeted and made to feel welcome several times by the other employee's I passed. Anyways, just wanted to say thanks and I'll be back by next time. "
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By: Anonymous Enid,OK
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"I would like to thank the staff for all the help in the purchase of my 09 crossbones. Mike was very helpful in selecting all the extra parts i wanted to add on. He explained my options and showed me different parts to choose from. The service department had me fixed up and riding in no time. This is my second purchase from your dealership and probably not the last. Steve OKC."
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By: Steve Okc,OK
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"The service department was great! I was going cross country and ran into a problem with my turn singals. They had me in and out in less than 3 hrs. They took care of me and my wife like we were old friends. Danah made coffe for us and made sure we were comfortable whiel waiting for the repairs to be completed. Even my own dealership at home doesn't take care of their regular customers as well as you did for a stranger on the road. Thanks!!!"
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By: Anonymous stafford,VA
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"We were on the road from Washington DC and needed a couple of rear tires. I called in the morning and spoke to Richard in parts. He said he had the tires in stock and said come on in. When we got there we rolled right into the service area. In less than 2 hours we had two bikes with new rear tires. It is always nice to get that kind of quick attention when you are travelling. I would recomend this shop to anyone who is passing through the area. Thanks Again!"
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By: Leper Washington DC,DC
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"Just had my 2008 Ultra Classic in for it's 15,000 mile check-up and your service department was fantastic. Had my bike out when promised. Your parts department is always willing to help with selecting accessories or just to answer questions they are always friendly.
Keep up the great service not only in your Service Department but also in Parts.
Thanks again
Charles"
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By: Charles Warr Acres,OK
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"Very pleased with my overall purchasing experience. Everyone was awesome to meet and work with. Doug Barnett rocks. He is perfect to work with in purchasing a new bike. He actually asked questions about the type of riding I do, short trips, long trips, touring. Whether I ride all seasons, or fair weather. Do I mainly ride 1-up or 2-up... And many many more. But, what I found out was, that Doug really cared about my riding experience and wanted to make sure that I got the type of bike that fit my needs. Doug even spent time with my wife, (not like that, step up on the curb with the rest of us), in finding out what type of riding she likes, (see, there you go again). After Doug finished working with Dana and myself, we were convinced that the V-Rod was our bike. Next step was to narrow it down from the Night Rod or the Muscle. Doug was patient through-out this process. He even endured my multiple visits to the showroom, to look and re-look, touch and re-touch, question and re-question. You'd think that would have done it, but no way, this was my fist HD, and it was going to be right in every way. So Doug waited some more. But, the problem still existed, I couldn't decide which one was right for me. But, I think Doug knew which one was right for me, he couldn't just tell me that, because he knew it had to be my decision. He apparently gave this some thought, or has dealt with my type before, as he just knew how to finally make my mind up for me. He rolled that Muscle outside, (it's the one he picked for me all along), and let her glimmer in the sunlight. He prompted us, (my wife and I - not Doug and I. You people are a little warped), to sit on that bad girl. Then he offerred his services even further, by suggesting that he use my brides i-phone and click a picture of us just sitting there, imagining... Well, if that wasn't enough to convince us, he managed a few other store personnel to find their way by us, and make subtle comments like: "Wow, that's a good looking bike", or the classic one, "It So Fits You". Well, as you might have guessed, I had no choice but to give in. (He never even thought about bringing the Night-Rod outside for me to look at). You see, it took several weeks for Doug to show me what I knew all along. Granted, I'm a slow learner, but I've got one-heck-of-fast scooter. If you want a new bike, see Doug. He Rocks... (PS - If you really read this thing all the way to the end, you should seek help, or get out on your own scooter, becasue you have way to much time)... See ya on the Blacktop."
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By: Greg Edmond,OK
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"My Wife and I just purchased a 09 Fatboy, Chad was Great to work with on the sale, and everyone At the OKC dealership made us feel like family. Thanks guys and gals for a great experience. I WILL recommend Harley Davidson World to everyone I know."
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By: Mike Midwest City,OK
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"Harley World has got to be a great Dealership. We just purchased our third new Harley in April, a 09 Road King Classic! This Harley has a totally new ride along with many different changes. I personally recomend this Dealership! Great Staff to take care of your needs. Thanks again to all Departments of Harley-Davidson World OKC. P.S. Dont forget excise tax & local sales taxes are deductable for 2009 purchases on new bikes after 2-16-09 AARA TAX CREDITS."
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By: Kermit Arapaho,OK
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"I've had my 2008 Ultra serviced both at the 1K and the 5K check points and your service department in my eyes has been very professional in both the service on my bike and being friendly enough just to answer questions that I have had. The only thing I would say, IS TO KEEP UP THE GREAT SERVICES. Thank you Charles"
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By: Charles Warr Acres,OK
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"Mike at your Edmond store is Fantastic,He knew that i was interested in a 2009 King Classic,when i had money in hand he had every thing in line i was in and out in 3 hrs new parts installed,The rest of the crew at the store were polite and very helpful.Thanks to everyone and Merry Christmas"
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By: Richard Moore,OK
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"I wanted to thank Mac and the rest of his crew in the Edmond service dept. I went in with some funny noise coming from my front rotor. Mac said to bring my Road King in and he'd take a look. I was concerned about this type of service not falling under warranty as it could be normal wear issues. The guys really took the time to get my problem solved right and didn't charge me for what ended up being a minor fix. Thanks again and you can be sure I'll come back to Edmond to service my bike. "
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By: Evan Edmond,OK
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"I wanted to drop a line of thanks to Harley Davidson World for ALL of the great people in the Edmond location. I have owned several Harleys and have ridden for years and my wife finally decides she wants her own ride. The first time in the Edmond store Mike, Jacqueline and Wing made us feel right at home and Mike quickly found us the right bike for her. From day one EVERYONE in the store made us feel like family and long time friends.
Everytime we came back they knew our name and always asked how we're doing and how much we enjoyed the new bike. We have since traded the Sportster in and bought her a 09 Softail Deluxe, again with the same experience. Since then we have bought 2 more bikes and I cannot say enough about these guys.
Anytime I needed service or anything done to our bikes Mac was always quick to get us scheduled and has always exceeded our expectations, so a world of thanks to Mac and Charley for the great job and to Wing for getting us the parts we needed!
Also a big thanks to Robin in Motorclothes. She always has a smile on her face and willing to help with anything we need in finding the right apparel.
If anyone is considering buying a new or used Harley the Edmond location is definitely the place to go!!!
Jeff & Jana O'Neal
Edmond, Ok.
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By: Jeff Edmond,OK
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"I was impressed with Doug's fast response to my E-mail about the 06 heritage on the showroom floor. I had decided that this was the one for me and Doug made it possible. I talke to him on Saturday Nov 15.,called him back on Monday with card number and picked the bike up on Saturday Nov 22. I had an appointment time of 10:30 with Vicki to do the paperwork but there was awreck on I-40 that I helped before EMS showed up. Made a call letting them know I was going to be late. Vicki was understanding and shuffled another owner in front of me. She did a great job. Only the excitement of the open road was better than ringing the bell."
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By: steve clinton,OK
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"THANKS FOR A GREAT EXPERIENCE WITH YOUR DEALERSHIP.JUST PURCHASED A NEW 2009 SOFTAIL DELUXE FROM HD WORLD IN OKC. NICEST PEOPLE I HAVE MET IN A DEALERSHIP YET. MIKE, KRENNEN, VICKY, AND LANCE WERE THE GREASTEST PEOPLE TO DO BUSINESS WITH. THEY WORKED THE FINANCING AND HELD THE BIKE FOR ME TILL ALL WAS DONE. I LOVE THE MOTORCYCLE AND WILL TRY AND DO ALL MY BUSINESS WITH THEM. AGAIN THANKS TO ALL 0F YOU. RIDE FREE
JAMES STANLEY "
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By: JAMES BLAIR,OK
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"Harley Davidson World,
I just purchased a 2009 Softail Deluxe. What a sweet bike! After getting mislead and lied to at another Oklahoma Harley dealer I called Harley Davidson World. I explained to the salesman Chad about the misadventure I had at the other dealer. He was very helpful and made me a great deal. I talked to Chad on a Wednesday, and even though they didn't have the bike in stock, I rode one away on Saturday. All of my add-ons were available and installed. They explained the features of the bike to me where even a caveman could understand it. Overall, a great experience, profesional people, and one hell of a bike!"
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By: Roger Edmond,OK
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"Great place to do business."
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By: Michael Elk City,OK
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"Dealership has been fantastic from the delivery of my roadking classic to answering any questions, parts , clothing etc that we have purchased. Any problems have been taken cate of on the spot. I recommend them to anyone interested in becoming part of the Harley-Davidson experience. SSG Raymond Wall"
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By: Raymond oklahoma city,OK
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"Dealership has been fantastic from the delivery of my roadking classic to answering any questions, parts , clothing etc that we have purchased. Any problems have been taken care of on the spot. I recommend them to anyone interested in becoming part of the Harley-Davidson experience. SSG Raymond Wall"
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By: Raymond oklahoma city,OK
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"Has to be one of the very best Harley stores we've been in. The selection of collectibles and clothing was great! Customer service was beyond friendly and helpful. We'll be back when we're in the area again. Thank you!"
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By: Mason Plainview,TX
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"My wife and I were on a trip from North Carolina to California in September when my speedometer suddenly stopped working. The next day (Monday 9/8) we went to Harley-Davidson World to see if they could check the bike out for me. Krennen immediately took our bike into the service area to try and determine the cause of the speedometer failure. At that point we didn't know what was wrong and hoped that we would still be able to continue the trip. About 1 1/2 hours later Krennen let me know that my bike was ready and the problem was only a sensor. While we were waiting the staff at H-D World were very nice to us and made us feel at home. I really appreciate the service we received and in no time we were on our way to California. Thank you for the great service and wonderful hospitality. Tim and Louise Danielson"
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By: timothy lenoir,NC
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"the salesman was very helpful the lady that was in the final purchasing area was awsome the technician that went over the bike with me was knowledable and explained everything to my satisfaction
and the feel of the bike was outstanding"
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By: Anonymous okc,OK
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"Absolutely the best shopping experience for parts for my Harley. Extreamly knowledgeable Parts people can give you expert advice on everything for your Harley. I've also purchase quite a bit of Harley clothing and have had the most helpful people to take care of me. When it comes time to trade in my 04 Sportster XL, you can bet on it that I'll be going to Oklahoma City Harley to do my business with.
Thanks to you all.
Jerry Stahl"
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By: Jerry Midwest City,OK
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"You have one of the most respectful and polite sales force I've ever had the privalage to deal with, I've never owned a Harley till now, and after many trips and me backing out a couple of times the deal was made and I thank you. Chad, Tom and Vicki made it enjoyable to do business with your store. The experince was not painful at all and every sales person in every dept seems so helpful to any one even us novice Harley owners. I will recommend your store to any one that is looking for a bike.
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By: Bud Yukon,OK
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By: Charles Midwest City ,OK
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"you run a very professional business, i am well pleased with my new bike and your service department,would like to thank you for your time and patience."
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By: joe oklahoma city,OK
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"GREAT experience. Super deal. Excellent service. Funny service guy. Love the new ride!!!!"
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By: Tommy norman,OK
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"Mike and the rest of the crew are one class act. Always friendly and have smiles on thier faces. If they cant do business then they will not lead you on. MY KIND OF PEOPLE!!!"
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By: jim edmond,OK
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"I wanted to take a moment to tell you of a truly unique sales experience that I have had with the excellent staff in your Edmond store. Quick history, I’ve never owned a Harley before this year. When I stepped into the Broadway store I was greeted by your MotorClothes Manager (sorry, her name slips my mind) and was told if I had questions just ask. I was then approached by Mike Wolfe asking if I was looking for anything in particular. I told him I was looking for my first Harley and from there he began to explain the differences and asking what type of bike I was looking for. Needless to say, I bought the next day. Mike went over and above to invite me to the HOG Chapter meeting and introduced me to the people that I needed to be in contact with. -- Thank you Mike!
Your Business Manager, Jackie Ojeda was top notch in explaining warranties, payments and HOG Club memberships. It was the first time I’ve purchased a new vehicle and felt totally at ease.
Finally, your entire staff in the Parts and Service -- Mac, Ron, Steve and one other gentleman that I’ve unfortunately forgotten his name, are some of the best individuals I’ve dealt with regarding suggestions and parts finding for my Deluxe.
Overall, I can’t thank your staff enough (my wife tells me the Edmond store has become my second home) Every single time I’m in the store, your staff remembers my name, knows my bike and treats me as a lifetime customer instead of someone they sold a bike to last month.
Without hesitation I will recommend Harley Davidson World when I am asked where my friends and family go when looking for their next Harley.
Regards,
Eric Richardson
VP, Agent Sales
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By: Eric Edmond,OK
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"People are always willing to help and assist you right when you walk in the door."
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By: Tammy Midwest City,OK
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"I did a bit of shopping around before I bought my first Harley and I wanted to let you know how impressed I was with your store. From the moment I walked in, each representative I saw greeted me and made sure to let me know if they could help me to just ask.
Mike was extremely easy to work with. He answered every question and went out of his way to make sure my transaction went smoothly.
Your Finance Manager was awesome and combined with the service level of your receptionist and parts manager, I will send every person that I talk to into your store.
Thank you for everything. Happy riding!"
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By: Eric Edmond,OK
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By: Robert Oklahoma City,OK
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"As a original member of HOG with my 1985 fxsb which I still have, I purchased a 2008 ultra from Mike in Edmond. Its even better now, Mike is great as are the staff for putting up with us old folk. Keep up the good work"
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By: Pat oklahoma city,OK
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"To everyone at Harley Davidson world Thank you, Extra special thanks to Vicki and Greg you guys are the best. It was a very enjoyable experience I could not be more satisfied. I will tell everyone I know that wants a new bike, Harley Davidson world is the only place to go.
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By: Keith Yukon,OK
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"you guy's were great to buy from, and I recommend all of my buddies there.
even for parts and accessories. thanks again!"
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By: Tim anadarko,OK
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"I purchased a 2008 Dyna Wide Glide January 26,08. I want to thank all the staff involved in my purchase. This is my second new bike purchase from this dealership. It has been a good experience. The new building is a great asset to the area for Harley World."
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By: Kermit Arapaho,OK
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"i recently visited the new location of the dealership, and i am very impressed with the new location, the building, the way everything is set up. i am glad to see frank back with harley world. i plan on spending a lot of time at the new dealership shopping.good luck to everyone at harley world"
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By: harold yukon,OK
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"My wife Ralinda and I always feel like family when we visit the Harley Davidson World store. The parts people never fail to greet us with a smile and the service dept. act like it is a pleasure to help us with any problem we have. Sarah and Dan never miss a chance to welcome us to the store. Sales and merchandise people are there to help and always have a smile for us. We always enjoy coming in to visit everyone in the store. Keep up the good work and thanks for treating us like one of you."
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By: Harvey Woodward,OK
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